Privacy policy


ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol Address (IP Address) of your computer, which allows us to get more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we'll assume that you consent to our collecting your information and using it for that purpose only.

If we ask you to provide us with your personal information for another reason , for marketing purposes for example, we will ask you directly for your explicit consent, or we will give you the possibility of refusing.


How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at info@lakenza. com or by mail to: Bijouterie LaKenza.Inc at 3745 Avenue Jean Beraud, Laval QC, H7T 0E9, Canada

Who controls your personal data?
The Canadian parent company, Bijouterie LaKenza.Inc controls the personal data you submit to us and is responsible in accordance with applicable data protection law.



ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways follow the PCI-DSS standard, managed by the PCI Security Standards Council, which results from the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and by its service providers.

For more information, please see Shopify's Terms of Service here or Privacy Policy here.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES


In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to to provide to them for your purchase transactions.

As for these vendors, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.

Once you leave our store's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.


Links

You may need to leave our site web by clicking on certain links pr present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Text Marketing and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing through our subscription or keyword, you agree that we may send you notifications by SMS (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed X per month. You can unsubscribe from any further text messages by clicking the unsubscribe link. Sending text messages or using automations requires you to pass recipients' phone numbers or names to our importer. We will store and use this data to show you campaign analytics and results, including message delivery status, sent status and, in some cases, whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information about whether the link was clicked or not and use it to display the results in your analytics. Any other third party services you may decide to use outside the scope of smsbump.com (third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you must agree to. When sending the text messages, we will transmit the data to our text message operator to carry out their delivery. Information is only shared with our operator when initiating a marketing campaign.If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so that we can successfully unsubscribe them




ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES (COOKIES)

Here is a list of cookies we use. We've listed them here so you can choose whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store your session information (referrer, page referral, etc).

_shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store by unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, identifier session unique

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

We never pass on or sell your data for commercial purposes to third parties, nor exchange it with them. The data transmitted to third parties is only used to provide you with our services.




ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow your minor dependents to use this website.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. it should.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Compliance Officer at info@lakenza.com or by mail at Bijouterie LaKenza.Inc


[Re: Privacy Standards Officer]

3745 Avenue Jean Beraud Laval. QC, H7T 0E9 Canada
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